Shift Leader — Flexible Scheduling & Fast-Paced Ops

Workstream; Billings (MT); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free meals

Flexible scheduling

Tips and weekly secret shopper bonuses

Advancement opportunities

Fun, fast-paced work environment

Job summary

Five Guys Burgers and Fries is seeking a Shift Leader to uphold operational standards and ensure top-notch customer service. You will supervise crew, assist with opening/closing, and train new team members while maintaining HACCP compliance and safety policies.

You will also handle the cash register, manage inventories, handle breaks, and contribute to a fast-paced, high-quality food environment with a focus on guest satisfaction and teamwork.

Qualifications

• Monitors day-to-day activities of subordinates and coordinates breaks.
• Completes opening, daily and closing procedures per policy.
• Coordinates with management for training of new associates.
• Operates cash register and handles transactions per policy.
• Transports supplies and equipment between areas as needed.
• Rotates products and participates in inventory counts.
• Resolves customer complaints per policy while ensuring satisfaction.
• Follows food safety and HACCP standards.
• Monitors safety guidelines and reports concerns.

Responsibilities

• Monitors day-to-day activities of subordinates and coordinates breaks.
• Completes opening, daily and closing procedures/checklists.
• Coordinates with management for on-the-job training of new associates.
• Operates cash register and handles transactions following policies.
• Transfers supplies and equipment between storage and work areas.
• Implements product rotation and participates in inventory counts.
• Resolves customer complaints with customer satisfaction in mind.
• Practices food safety and sanitation per HACCP standards.
• Monitors safety and reports concerns to management.

Skills

Team supervision

Customer service

Cash handling

Food safety

Inventory management

Safety compliance

Training & mentoring

Tools

Cash register

Hand truck

Job description

Five Guys Burgers and Fries is seeking a Shift Leader to uphold operational standards and ensure top-notch customer service. You will supervise crew, assist with opening/closing, and train new team members while maintaining HACCP compliance and safety policies.

You will also handle the cash register, manage inventories, handle breaks, and contribute to a fast-paced, high-quality food environment with a focus on guest satisfaction and teamwork.