Shift Leader: Flexible Schedules & Team Leadership

Qdoba; Hutchinson (KS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

FREE Meal on days you are working

Job summary

QDoba Mexican Eats is seeking a mature, motivated shift leader to oversee daily operations during assigned shifts. You will supervise staff, create shift schedules, manage no-shows, delegate tasks, handle cash, and report issues to the manager to ensure top-quality service.

To succeed, you must lead a team, keep duties accurate, and drive smooth workflows. The role emphasizes strong communication, teamwork, and a proactive approach to problem-solving to maintain high standards of customer

Qualifications

• High school diploma or GED required.
• Experience as Shift Leader or in retail preferred.
• Experience creating shift schedules.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational abilities.
• Confident problem-solver; team player.

Responsibilities

• Supervise employees and assign duties.
• Create and manage shift schedules.
• Monitor performance and ensure efficiency.
• Report issues to management during shifts.
• Open and close registers, handle cash deposits.
• Coach staff and train new hires.
• Address customer issues and resolve disputes.
• Ensure compliance with policies, health and safety standards.

Skills

Leadership

Communication

Teamwork

Problem-solving

Organizational skills

Education

High school diploma/GED

Job description

• We are looking for a mature motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Responsibilities:

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Requirements:

• High school diploma/GED.
• Previous experience as a Shift Leader or in a similar role in retail.
• Experience creating shift schedules.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

Benefits/Perks:

• Flexible schedules
• Competitive pay
• FREE Meal on days you are working

QDoba Mexican Eats is a great way to enhance culinary interests. Prepare products fresh daily to provide customers with the highest quality and best customer service.