Shift Leader: Flexible Hours No Late Nights Upward Mobility

Scooter's Coffee, LLC; Ottumwa (IA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Free drink per shift

Free Scooters Coffee t-shirt

Discounts off-duty

Cash tips

Upward mobility

Flexible scheduling

No late nights

Job summary

Scooter's Coffee, LLC is seeking a Shift Leader to guide daily operations, model barista responsibilities, and lead the team when the Store Manager is unavailable. This role emphasizes brand integrity, excellent customer service, and mentoring teammates in a fast-paced store setting.

Join a company that values integrity, love, humility, and courage as it grows. You’ll play a pivotal role in delivering world-class coffee experiences and fostering a collaborative, customer-focused team culture.

Qualifications

• Passion for people
• Willingness to master brand recipes and techniques
• Energetic, fast-paced, flexible work style
• Ability to work cooperatively in a team environment
• Ability to teach others and communicate effectively
• Strong problem-solving skills and attention to detail
• Desire to take on a leadership role in a growing company

Responsibilities

• Ensure consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering the Scooter’s “Amazing” customer service experience
• Maintain speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush

Skills

Passion for people

Master brand recipes

Energetic, fast-paced

Team collaboration

Teach others

Problem-solving

Leadership mindset

Job description

Scooter's Coffee, LLC is seeking a Shift Leader to guide daily operations, model barista responsibilities, and lead the team when the Store Manager is unavailable. This role emphasizes brand integrity, excellent customer service, and mentoring teammates in a fast-paced store setting.

Join a company that values integrity, love, humility, and courage as it grows. You’ll play a pivotal role in delivering world-class coffee experiences and fostering a collaborative, customer-focused team culture.