Shift Leader: Flexible Hours, Lead a Coffee Team

Scooter's Coffee, LLC; Le Claire (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free drink

Coffee shirt

Discounts off-duty

Cash tips

Upward mobility

Flexible scheduling

No late nights

Job summary

Scooter's Coffee, LLC is seeking a Shift Leader to direct workflow and support the Store Manager in daily operations while role-modelting barista responsibilities. You will lead the team in delivering excellent customer service and uphold Scooter’s brand standards.

The company emphasizes growth, teamwork, and a culture of integrity, love, humility, and courage as part of its core values, inviting talented individuals to join the team.

Qualifications

• Passion for people.
• Willingness to master brand recipes and techniques.
• Energetic, fast-paced, flexible work style.
• Ability to work cooperatively in a team environment.
• Ability to teach others and communicate effectively.
• Strong problem-solving skills and attention to detail.
• Desire to take on a leadership role in a growing company.

Responsibilities

• Ensure consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering the Scooter’s “Amazing” customer service experience.
• Maintain speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush.

Skills

People focus

Brand recipes mastery

Energetic pace

Team collaboration

Teaching & communication

Problem solving

Leadership mindset

Job description

Scooter's Coffee, LLC is seeking a Shift Leader to direct workflow and support the Store Manager in daily operations while role-modelting barista responsibilities. You will lead the team in delivering excellent customer service and uphold Scooter’s brand standards.

The company emphasizes growth, teamwork, and a culture of integrity, love, humility, and courage as part of its core values, inviting talented individuals to join the team.