Shift Leader: Flexible Hours & Guest Experience

Ontario Trillium Foundation; North Augusta (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible Hours

Closed Sundays

Work Directly With A Chick-fil-A Owner

Competitive Pay

Great Place to Work

Health Insurance Stipend

Job summary

Chick-fil-A North Augusta location is seeking a Team Leader to assist the management team with shift management and ensuring an outstanding guest experience. You will supervise stations during your shift and may open or close the restaurant in the absence of a manager, following established procedures.

Benefits include flexible hours, Sundays off, opportunities to work directly with an Operator, competitive pay, and a supportive work environment with health insurance stipend opportunities.

Responsibilities

• Ensures that Team Members follow recipes and read tickets to accurately prepare all orders.
• Ensures that Team Members are extremely accurate with weights and measurements for all recipe items.
• Ensures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
• Ensures that workstations are clean at all times.
• Ensures that cashiers follow cash handling procedures at all times.
• Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
• Ensures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
• Perform any of the tasks above as needed throughout shift.
• Addresses guest issues that may arise; consults with management regarding complex issues.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Communicates employee performance and policy/procedure violations to management for appropriate handling.
• Strictly adheres to all Company policies and procedures.
• Supervisory Role, Supervisor

Job description

Chick-fil-A North Augusta location is seeking a Team Leader to assist the management team with shift management and ensuring an outstanding guest experience. You will supervise stations during your shift and may open or close the restaurant in the absence of a manager, following established procedures.

Benefits include flexible hours, Sundays off, opportunities to work directly with an Operator, competitive pay, and a supportive work environment with health insurance stipend opportunities.