Shift Leader - Flexible Hours & Guest Experience

Penn Station Sandwiches; Lancaster (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

FREE Meal on days you are working

Job summary

Penn Station Sandwiches in Lancaster, OH is hiring a Shift Leader to help run daily operations. The role includes taking orders, handling cash and cards, and delivering friendly, prompt service while ensuring hospitality and guest satisfaction.

You will lead and coach team members, maintain cleanliness and safety, manage stock, and open or close the restaurant as a key holder. Flexible schedules and competitive pay are among the benefits.

Qualifications

• Must be team-oriented, friendly, honest, and have great customer service skills.
• Reliable transportation required.
• Authorized to work in the United States.
• Must be at least 17 years old.

Responsibilities

• Serving guests by taking orders, handling cash and credit cards, by offering an immediate and respectful response to all guest's needs.
• Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times.
• Maintain cleanliness of your work area and the dining room, parking lot, and restrooms.
• Stock as needed to maintain inventory throughout your shift.
• Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
• Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
• Maintain food safety and cleanliness standards
• Open and/or close the restaurant leading the shift as a key holder.

Skills

Teamwork

Customer service

Honesty

Reliability

Job description

Penn Station Sandwiches in Lancaster, OH is hiring a Shift Leader to help run daily operations. The role includes taking orders, handling cash and cards, and delivering friendly, prompt service while ensuring hospitality and guest satisfaction.

You will lead and coach team members, maintain cleanliness and safety, manage stock, and open or close the restaurant as a key holder. Flexible schedules and competitive pay are among the benefits.