Shift Leader: Hospitality Lead (Flexible Hours)

Penn Station Sandwiches; Monroe (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

FREE Meal on days you are working

Health insurance

Job summary

Penn Station Sandwiches in Monroe, OH is seeking a Shift Leader to support restaurant operations during opening, mid-shift, and closing hours. You will mentor a fast-paced team, ensure guest satisfaction, and uphold safety and cleanliness standards.

The role emphasizes coaching team members, maintaining hospitality, and delivering a consistent guest experience under brand standards. Competitive pay, flexible schedules, and meals on work days are offered.

Qualifications

• Strong customer service skills and ability to lead a team.
• Authorized to work in the United States.
• Minimum age of 17.
• Reliable transportation required.

Responsibilities

• Serve guests by taking orders and handling cash/credit cards with a friendly, respectful approach.
• Deliver meals to guests at tables or pickup areas while maintaining top service.
• Keep the work area, dining room, parking lot and restrooms clean and organized.

Skills

Leadership

Customer service

Teamwork

Communication

Job description

Penn Station Sandwiches in Monroe, OH is seeking a Shift Leader to support restaurant operations during opening, mid-shift, and closing hours. You will mentor a fast-paced team, ensure guest satisfaction, and uphold safety and cleanliness standards.

The role emphasizes coaching team members, maintaining hospitality, and delivering a consistent guest experience under brand standards. Competitive pay, flexible schedules, and meals on work days are offered.