Shift Leader - Flexible Hours & Guest Experience

Hunter Super Techs - TurnPoint; Carbondale (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Paid time off

Job summary

McAlister’s Deli in Carbondale, IL is seeking an Hourly Manager to assist in daily restaurant operations. You will supervise shifts, maintain food quality, cleanliness, safety, and guest satisfaction while working with the team to manage labor costs.

Strong leadership and cash handling experience are valued. This is an hourly position with a negotiable schedule and benefits as applicable at a franchised location.

Qualifications

• High School Diploma or equivalent required.
• Experience in fast casual or restaurant environment preferred.
• Excellent guest service and communication skills a must.

Responsibilities

• Provide supervision during assigned shifts.
• Ensure guest experience and atmosphere are positive.
• Manage both FOH and BOH shift responsibilities to control labor costs.
• Monitor speed of service to maintain guest satisfaction.
• Address guest comments and complaints or escalate as needed.
• Supervise daily shifts to uphold quality and cleanliness standards.
• Assist in training new hires and existing staff on procedures.
• Enforce uniform policy and professional standards.
• Ensure proper cash handling procedures are followed.
• Open and close the restaurant in the absence of senior management.
• Perform other duties as assigned by management.

Skills

Supervision

Team Leadership

Guest Service

Cash Handling

Education

High School Diploma or equivalent

Job description

McAlister’s Deli in Carbondale, IL is seeking an Hourly Manager to assist in daily restaurant operations. You will supervise shifts, maintain food quality, cleanliness, safety, and guest satisfaction while working with the team to manage labor costs.

Strong leadership and cash handling experience are valued. This is an hourly position with a negotiable schedule and benefits as applicable at a franchised location.