Shift Leader: Fast-Track to Management

Whitewatercw; Sturgis, Northern (MI, KY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Flexible scheduling

Paid training

Promotion opportunities

401(k) with company match

Medical, Dental & Vision insurance

Free weekly car washes

Team environment

Performance bonuses

Job summary

WhiteWater Express in Sturgis, MI is seeking a Shift Leader to supervise daily operations, support a team, and ensure excellent customer service during busy periods.

Starting pay is $17–$19 per hour plus biweekly tips, with paid training and opportunities for advancement within a fast-growing, team-focused environment. This role keeps you active and on your feet while helping operations run smoothly.

Qualifications

• 18+ years old
• High School Diploma (or equivalent) required
• Previous leadership, retail, hospitality, or customer service experience preferred
• Must pass a background check

Responsibilities

• Support daily shift operations and assist with team oversight
• Ensure team members understand and complete their responsibilities
• Provide excellent customer service and resolve customer concerns
• Help customers choose wash packages and memberships
• Monitor equipment performance and report maintenance needs
• Assist with incident reports and operational documentation
• Ensure safety policies and procedures are followed
• Support store opening and closing procedures
• Maintain site cleanliness, organization, and wash quality
• Encourage a positive, team-focused work environment

Skills

Leadership

Customer service

Communication

Team supervision

Education

High School Diploma

Job description

WhiteWater Express in Sturgis, MI is seeking a Shift Leader to supervise daily operations, support a team, and ensure excellent customer service during busy periods.

Starting pay is $17–$19 per hour plus biweekly tips, with paid training and opportunities for advancement within a fast-growing, team-focused environment. This role keeps you active and on your feet while helping operations run smoothly.