Shift Leader: Fast-Paced Team Coach & Growth Path

RaceTrac, Inc.; Garland (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Shift-based incentives

Career growth opportunities

Leadership development and training

Flexible scheduling

Benefits package (medical, dental, 401

K) and PTO

Job summary

RaceTrac, Inc. is seeking a hands-on Shift Manager to lead a fast-paced team and deliver outstanding guest service. You will drive store performance, coach staff, and ensure smooth daily operations across food service, inventory, and cash handling.

This role offers growth opportunities into General/Co-Managers and emphasizes leadership development within a people-first environment. Join a team that values accountability, teamwork, and operational excellence as you step into a pivotal role on

Qualifications

• 2–3 years of work experience (retail, restaurant, or food service preferred).
• 1+ years of leadership or supervisory experience (preferred).
• Comfort in fast-paced, high-volume, guest-focused environments.
• Ability to follow through on tasks and coach others to do the same.
• Strong communication and team building skills.
• High School Diploma or GED (in progress or completed).
• Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks.
• Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.).

Responsibilities

• Set the tone with a cheerful, can-do attitude that motivates your team.
• Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards.
• Ensure proper execution of inventory, vendor check-in, and promotional communication.
• Oversee key store processes including write-offs, cash wrap, and compliance documentation.
• Lead shift change communication and ensure team alignment throughout the day.
• Effectively relay important updates from the leadership team to shift associates.
• Monitor task completion and provide immediate feedback to drive results.
• Support a team culture rooted in accountability, respect, and teamwork.
• Proactively step in during busy times or challenges—showing your team what great leadership looks like.

Skills

Team leadership

Communication

Coaching

Guest service

People development

Education

High School Diploma or GED

Job description

RaceTrac, Inc. is seeking a hands-on Shift Manager to lead a fast-paced team and deliver outstanding guest service. You will drive store performance, coach staff, and ensure smooth daily operations across food service, inventory, and cash handling.

This role offers growth opportunities into General/Co-Managers and emphasizes leadership development within a people-first environment. Join a team that values accountability, teamwork, and operational excellence as you step into a pivotal role on