Shift Leader - Fast-Paced Team Captain

Weber Enterprises; Pasco (WA); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Flexible schedules

Shift meal

Same-day pay

401k match

Health, vision, dental, life

Disability insurance

Employee assistance program

Job summary

Weber Enterprises, Inc. in Pasco, WA is seeking a Shift Leader to oversee daily restaurant operations, lead a fast-paced team, and ensure quick, friendly service while maintaining food safety and quality standards.

The role involves opening/closing duties, managing labor costs, and delivering great guest experiences. Applicants should be 18+, have restaurant or customer service experience, and hold a food handler certificate. Flexible schedules and growth opportunities available.

Qualifications

• Must be 18 years of age or older.
• Legally authorized to work in the United States.
• Available to work flexible hours.
• Possess a valid food handler's certificate (can be obtained during employment, depending on state or local requirements).
• Must be able to obtain additional food safety certification (on the job).
• Strong communication and customer service skills.
• Capable of making quick, effective decisions.

Responsibilities

• Maintain speed with service goals and resolve guest complaints quickly, ensuring a positive experience.
• Make sound business decisions quickly, keeping the guest in mind, and ensuring employees maintain a neat appearance and deliver quality products.
• Maintain a friendly, courteous attitude with customers and coworkers at all times, while upholding operational standards.
• Anticipate service bottlenecks, make quick decisions, and take action to resolve issues.
• Take action to meet customer needs.
• Coordinate opening and closing activities, oversee crew productivity, ensure equipment is clean and functional, and manage safety/security issues.
• Execute marketing programs, including placement of POP and suggestive selling, while maintaining restaurant cleanliness and food safety standards.

Skills

Communication

Customer service

Leadership

Decision making

Job description

Weber Enterprises, Inc. in Pasco, WA is seeking a Shift Leader to oversee daily restaurant operations, lead a fast-paced team, and ensure quick, friendly service while maintaining food safety and quality standards.

The role involves opening/closing duties, managing labor costs, and delivering great guest experiences. Applicants should be 18+, have restaurant or customer service experience, and hold a food handler certificate. Flexible schedules and growth opportunities available.