Shift Leader - Fast-Paced Team Builder

RaceTrac, Inc.; Pearl (MS); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

Leadership training

Flexible scheduling

Benefits package

Job summary

RaceTrac is seeking a Shift Manager in Pearl, MS to lead a high-energy team during each shift and ensure guest satisfaction. You will direct food service, stocking, cleaning, and cash handling while coaching staff and maintaining safety standards.

Ideal candidates bring 2–3 years in retail/food service and 1+ year of supervisory experience. This role emphasizes teamwork, communication, and accountability in a dynamic environment.

Qualifications

• 2–3 years of work experience (retail, restaurant, or food service preferred).
• 1+ years of leadership or supervisory experience (preferred).
• Comfort in fast-paced, high-volume environments.
• Ability to follow through on tasks and coach others.
• Strong communication and team-building skills.

Responsibilities

• Lead a Winning Team on Your Shift
• Set a cheerful, can-do attitude that motivates your team
• Provide clear direction and assist with food service, stocking, cleaning, or cash handling
• Coach team members in real-time, offering guidance and support during every shift
• Address guest concerns with empathy and professionalism, escalating when necessary
• Drive Operational Excellence
• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards
• Oversee inventory, vendor check-in, and promotional communication
• Lead shift change communication and ensure team alignment throughout the day
• Model Communication & Accountability – relay important updates from leadership to shift associates
• Monitor task completion and provide immediate feedback to drive results
• Support a team culture rooted in accountability, respect, and teamwork
• Proactively step in during busy times or challenges—showing your team great leadership

Skills

Leadership

Communication

Team building

Guest service

Education

High school diploma or GED

Job description

RaceTrac is seeking a Shift Manager in Pearl, MS to lead a high-energy team during each shift and ensure guest satisfaction. You will direct food service, stocking, cleaning, and cash handling while coaching staff and maintaining safety standards.

Ideal candidates bring 2–3 years in retail/food service and 1+ year of supervisory experience. This role emphasizes teamwork, communication, and accountability in a dynamic environment.