Shift Leader: Fast-Paced Retail Ops & Growth

RaceTrac, Inc.; Florida; On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive pay and shift-based Incent

Career growth opportunities

Leadership development and hands-on培训

Flexible scheduling

Comprehensive benefits package

Job summary

RaceTrac is hiring a Shift Manager in New York. You’ll lead a winning team on your shift, motivate with a positive attitude, and support food service, stocking, cleaning, and cash handling to meet guest expectations.

You will coach team members in real time, address guest concerns with empathy, and drive operational excellence through inventory, promotions, and compliance. Join a fast-paced, people-first environment with growth opportunities.

Qualifications

• 2–3 years of work experience (retail, restaurant, or food service preferred).
• 1+ years of leadership or supervisory experience (preferred).
• Comfort in fast-paced, high-volume, guest-focused environments.
• Ability to follow through on tasks and coach others to do the same.
• Strong communication and team building skills.

Responsibilities

• Lead a Winning Team on Your Shift.
• Set the tone with a cheerful, can-do attitude that motivates your team.
• Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Drive Operational Excellence and ensure proper execution of inventory, vendor check-in, and promotional communication.
• Oversee key store processes including write-offs, cash wrap, and compliance documentation.
• Lead shift change communication and ensure team alignment throughout the day.
• Model Communication & Accountability and relay updates from leadership to the team.
• Monitor task completion and provide immediate feedback to drive results.
• Foster a culture of accountability, respect, and teamwork.

Skills

Leadership

Communication

Team building

Customer service

Education

High School Diploma or GED

Job description

RaceTrac is hiring a Shift Manager in New York. You’ll lead a winning team on your shift, motivate with a positive attitude, and support food service, stocking, cleaning, and cash handling to meet guest expectations.

You will coach team members in real time, address guest concerns with empathy, and drive operational excellence through inventory, promotions, and compliance. Join a fast-paced, people-first environment with growth opportunities.