Shift Leader: Fast-Paced Retail Hero & Growth Catalyst

RaceTrac, Inc.; New York (NY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Career growth

Flexible scheduling

Benefits package

Paid time off

Job summary

RaceTrac is seeking a hands-on Shift Manager in New York to lead a fast-paced store team, ensure guest satisfaction, and drive daily operations. You’ll coach team members, manage inventory, and uphold food safety and cleanliness standards. This role rewards leadership with growth paths into General or Co-Manager positions.

The right candidate thrives in a busy retail environment, lifts up to 50 lbs, and commits to flexible scheduling and a culture built on teamwork and accountability.

Qualifications

• 2–3 years of work experience (retail, restaurant, or food service preferred).
• 1+ years of leadership or supervisory experience (preferred).
• Comfort in fast-paced, high-volume, guest-focused environments.
• Ability to lift up to 50 lbs. and perform physical tasks.
• Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.).
• High School Diploma or GED (in progress or completed).

Responsibilities

• Lead a Winning Team on Your Shift.
• Set the tone with a cheerful, can-do attitude that motivates your team.
• Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards.
• Oversee inventory, vendor check-in, and promotional communication.
• Lead shift change communication and ensure team alignment throughout the day.
• Model Communication & Accountability and relay updates from leadership.
• Monitor task completion and provide immediate feedback to drive results.

Skills

Leadership

Team building

Communication

Guest service

Retail knowledge

Education

High School Diploma or GED

Job description

RaceTrac is seeking a hands-on Shift Manager in New York to lead a fast-paced store team, ensure guest satisfaction, and drive daily operations. You’ll coach team members, manage inventory, and uphold food safety and cleanliness standards. This role rewards leadership with growth paths into General or Co-Manager positions.

The right candidate thrives in a busy retail environment, lifts up to 50 lbs, and commits to flexible scheduling and a culture built on teamwork and accountability.