Shift Leader: Fast-Paced, People-First Coach

RaceTrac, Inc.; New York (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Shift-based incentives

Career growth opportunities

Leadership development/training

Flexible scheduling

Benefits package

Job summary

RaceTrac in New York, NY seeks a hands‑on Shift Manager to lead on shift, set the tone, and develop teammates in a fast‑paced store environment. You’ll guide food service, stocking, and cash handling while coaching staff for peak performance and guest satisfaction.

The role emphasizes training, safety, and teamwork, with opportunities for growth as leaders inside RaceTrac. Competitive pay, benefits, and flexible scheduling are provided.

Qualifications

• 2–3 years of work experience (retail, restaurant, or food service preferred).
• 1+ years of leadership or supervisory experience (preferred).
• Comfort in fast-paced, high-volume, guest-focused environments.
• Ability to follow through on tasks and coach others to do the same.
• Strong communication and team building skills.

Responsibilities

• Lead a winning team on your shift with a cheerful, can-do attitude.
• Provide clear direction and assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards.
• Ensure proper execution of inventory, vendor check-in, and promotional communication.
• Oversee key store processes including write-offs, cash wrap, and compliance documentation.
• Lead shift change communication and ensure team alignment throughout the day.

Skills

Leadership

Communication

Team building

Retail experience

Food service experience

Coaching others

Education

High School Diploma or GED

Job description

RaceTrac in New York, NY seeks a hands‑on Shift Manager to lead on shift, set the tone, and develop teammates in a fast‑paced store environment. You’ll guide food service, stocking, and cash handling while coaching staff for peak performance and guest satisfaction.

The role emphasizes training, safety, and teamwork, with opportunities for growth as leaders inside RaceTrac. Competitive pay, benefits, and flexible scheduling are provided.