Shift Leader - Fast-Paced Restaurant Team Coach

Wendy's; New York (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid vacations

Personal days

Sick days

Insurance

Parking

Job summary

Wendy's in New York, NY is seeking a Shift Manager to lead daily operations, train team members, and ensure fast, friendly service. You’ll handle front-line decisions, maintain food safety standards, and help create a welcoming dining experience for guests.

Join a team that values respect, reliability and growth. The role requires at least one year in a restaurant, a high school diploma or GED, flexible hours, and the ability to lift up to 50 lbs as needed.

Qualifications

• At least one year of restaurant work experience.
• Leadership/management experience in a fast-paced environment.
• Strong problem solving and customer service skills.
• Ability to take and give direction effectively.
• Flexible work availability, including varying shifts.

Responsibilities

• Lead shift operations and ensure smooth service for customers.
• Train and mentor new team members on procedures and standards.
• Maintain food safety and sanitation compliance.
• Handle customer concerns and resolve issues to ensure satisfaction.

Skills

Team leadership

People management

Customer service

Problem solving

Decision making

Flexibility

Education

High school diploma or GED

Tools

POS system

Job description

Wendy's in New York, NY is seeking a Shift Manager to lead daily operations, train team members, and ensure fast, friendly service. You’ll handle front-line decisions, maintain food safety standards, and help create a welcoming dining experience for guests.

Join a team that values respect, reliability and growth. The role requires at least one year in a restaurant, a high school diploma or GED, flexible hours, and the ability to lift up to 50 lbs as needed.