Shift Leader — Fast-Paced Team Builder

Wendy's; Town of Boston (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Employee discount

Job summary

Wendy's is seeking a Shift Manager to lead a fast, friendly team and uphold our brand standards while delivering quality food. This role focuses on coaching staff, managing daily operations, and ensuring customer satisfaction.

You will train and supervise teammates, handle issues on the floor, and coordinate with support teams as needed. A reliable, energetic leader can expect growth opportunities and a clear path to advancement.

Qualifications

• At least one year of restaurant work experience.
• High school diploma or GED.
• Led, managed and organized a team in a fast-paced environment.
• Strong problem solving, customer service and decision making.
• Ability to take direction and give feedback.
• Flexible work availability.

Responsibilities

• Lead and train a team across shifts.
• Ensure food safety standards and procedures are followed.
• Handle customer concerns and situations professionally.
• Travel to other Wendy’s locations as needed.

Skills

Team leadership

Customer service

Decision making

Problem solving

Flexibility

Communication

Education

High school diploma or GED

Tools

Point-of-sale system

Job description

Wendy's is seeking a Shift Manager to lead a fast, friendly team and uphold our brand standards while delivering quality food. This role focuses on coaching staff, managing daily operations, and ensuring customer satisfaction.

You will train and supervise teammates, handle issues on the floor, and coordinate with support teams as needed. A reliable, energetic leader can expect growth opportunities and a clear path to advancement.