Shift Leader: Fast-Paced Restaurant Team Captain

Dominos; Washington (District of Columbia); On-site; USD 32,000 - 42,000; Full time

Job summary

Domino's Pizza in the Washington, DC area is seeking team members to join our fast-paced store operations. The role focuses on delivering excellent customer service, taking and processing orders, and supporting shift leadership to ensure smooth daily operations.

Responsibilities include greeting customers, handling cash and POS transactions, maintaining food quality and cleanliness, and coordinating with the MOD and team to meet service standards.

Qualifications

• Excellent written and verbal communication skills.
• Ability to multi-task in a fast-paced environment.
• Ability to pass applicable background checks.
• Ability to lead the team on duty.

Responsibilities

• Provides leadership support to the Manager on Duty (MOD).
• Maintains high standards of customer service during high-volume, fast-paced operations.
• Greets customers and takes orders professionally and promptly.
• Provides excellent customer service to encourage repeat customers, providing information on menu and specials.
• Helps support shift management and communicates daily assignments.
• Oversees cash management duties and processes daily reports.
• Adheres to food safety, sanitation and stock procedures.
• Cross-trains and coordinates scheduling with team members.

Skills

Customer service

Multi-tasking

Communication

Team leadership

Tools

POS system

Cash handling

Job description

Domino's Pizza in the Washington, DC area is seeking team members to join our fast-paced store operations. The role focuses on delivering excellent customer service, taking and processing orders, and supporting shift leadership to ensure smooth daily operations.

Responsibilities include greeting customers, handling cash and POS transactions, maintaining food quality and cleanliness, and coordinating with the MOD and team to meet service standards.