Shift Leader: Fast-Paced Restaurant Ops & Team Lead

Wingstop; Saint Joseph (MO); On-site; USD 18,000 - 23,000; Full time

Job summary

Wingstop – Vibe Restaurants in Saint Joseph, MO is seeking a Shift Leader to support daily restaurant operations. This hands-on role reports to the General Manager and focuses on food quality, speed, accuracy, and cleanliness.

You will lead shift operations, complete checklists, manage guest interactions, monitor labor, sales, and food costs, and help train and coach team members. The ideal candidate has 1–2 years of supervisory food-service experience and strong leadership and organizational

Qualifications

• Must be at least 18 years old.
• A high school diploma or equivalent is recommended.
• One to two years of supervisory experience in food service is recommended.
• Strong leadership and organizational skills are essential.

Responsibilities

• Lead Shift Operations: hands-on management, complete daily checklists, handle cash, manage guest interactions.
• Drive performance: ensure SOPs are followed and maintain urgency to increase speed of service.
• Monitor and manage daily labor, sales, and food costs.
• Support team development: train and coach team members and provide feedback.

Skills

Leadership

Team management

Problem solving

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

Job description

Wingstop – Vibe Restaurants in Saint Joseph, MO is seeking a Shift Leader to support daily restaurant operations. This hands-on role reports to the General Manager and focuses on food quality, speed, accuracy, and cleanliness.

You will lead shift operations, complete checklists, manage guest interactions, monitor labor, sales, and food costs, and help train and coach team members. The ideal candidate has 1–2 years of supervisory food-service experience and strong leadership and organizational