Shift Leader: Fast-Paced Restaurant Ops

Burger King; Black River Falls (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Burger King is hiring an hourly Shift Coordinator to lead a shift, support the RGM and AM, and drive sales, profitability, guest service, and team performance. The role manages a team of Team Members and ensures efficient operations during assigned shifts.

The ideal candidate has 1–2 years of quick service experience, strong guest service skills, and flexibility to work evenings, weekends, and holidays. Join a fast-paced environment focused on quality and value.

Qualifications

• Must be at least eighteen years old.
• High School Diploma or GED required; 2 years of college preferred.
• 1-2 years of quick service restaurant experience.
• Demonstrated understanding of guest service principles.
• Availability for evenings, weekends, and holidays.
• Ability to work long or irregular shifts as needed.

Responsibilities

• Leads the shift to improve sales and profitability on assigned periods.
• Directs guests, people and operations to deliver fast, friendly service.
• Coaches Team Members to improve restaurant performance.
• Manages shift plans and ensures brand standards and speed of service.
• Oversees accurate product preparation and prompt delivery.

Skills

Guest service

Team leadership

Cash handling

Shift management

Food safety

Flexible scheduling

Education

High School Diploma or GED

Job description

Burger King is hiring an hourly Shift Coordinator to lead a shift, support the RGM and AM, and drive sales, profitability, guest service, and team performance. The role manages a team of Team Members and ensures efficient operations during assigned shifts.

The ideal candidate has 1–2 years of quick service experience, strong guest service skills, and flexibility to work evenings, weekends, and holidays. Join a fast-paced environment focused on quality and value.