Shift Leader: Fast-Paced, People-First Team Builder

RaceTrac; Thacker (WV); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Competitive pay

Shift-based incentives

Career growth opportunities

Leadership development and training

Flexible scheduling

Complete benefits package

Job summary

RaceTrac is seeking a Shift Manager to lead a fast-paced store team, set a welcoming tone for guests, and drive daily operations. You will coach team members, ensure food safety and cleanliness, handle cash and inventory, and partner with leadership to develop future store leaders. A high-energy, customer-focused mindset is essential.

Join RaceTrac to grow with a team that values accountability, teamwork, and career progression within a dynamic retail environment.

Qualifications

• 2–3 years of work experience (retail, restaurant, or food service preferred).
• 1+ years of leadership or supervisory experience (preferred).
• Comfort in fast-paced, high-volume, guest-focused environments.

Responsibilities

• Lead a Winning Team on Your Shift.
• Set the tone with a cheerful, can-do attitude that motivates your team.
• Provide clear direction and assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards.
• Oversee key store processes including write-offs, cash wrap, and compliance documentation.
• Lead shift change communication and ensure team alignment throughout the day.

Skills

Leadership

Communication

Team building

Customer service

Education

High School Diploma or GED

Job description

RaceTrac is seeking a Shift Manager to lead a fast-paced store team, set a welcoming tone for guests, and drive daily operations. You will coach team members, ensure food safety and cleanliness, handle cash and inventory, and partner with leadership to develop future store leaders. A high-energy, customer-focused mindset is essential.

Join RaceTrac to grow with a team that values accountability, teamwork, and career progression within a dynamic retail environment.