Shift Leader - Fast-Paced Food Service, Flexible Hours

McDonald's; Cleveland (OH); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Archways to Opportunity (education)

Medical, dental and vision coverage

Short- and Long-Term Disability, and V

Employee Resource Connection

Free meals for shifts worked

Flexible schedules

Job summary

McDonald’s is seeking a Shift Manager at a franchisee-owned restaurant in a fast-paced environment. You will lead shifts, supervise crew and fellow managers, ensure quality, service and cleanliness, and maintain safety and profitability. The position offers competitive wages and benefits through the franchisee.

Applicants should have previous leadership experience, a flexible schedule, and a commitment to strong customer service. You must be 18 or older to work as a manager in these restaurants.

Qualifications

• Previous leadership experience is preferred in a restaurant, retail or hospitality setting.
• The role requires flexible scheduling to cover shifts and fast-paced service.

Responsibilities

• Lead shifts weekly to ensure fast, accurate, friendly service.
• Provide guidance to crew and other managers to meet standards.
• plan for each shift, monitor performance, and support profitability and safety.
• communicate with the next Shift Manager to ensure a smooth handoff.
• help departments meet their goals and targets during shifts.

Skills

Leadership

Team management

Communication

Customer service

Job description

McDonald’s is seeking a Shift Manager at a franchisee-owned restaurant in a fast-paced environment. You will lead shifts, supervise crew and fellow managers, ensure quality, service and cleanliness, and maintain safety and profitability. The position offers competitive wages and benefits through the franchisee.

Applicants should have previous leadership experience, a flexible schedule, and a commitment to strong customer service. You must be 18 or older to work as a manager in these restaurants.