Shift Leader: Fast-Paced Customer Service Lead

Domino's; Washington (District of Columbia); On-site; USD 50,000 - 75,000; Full time

Job summary

Domino's Pizza in Washington, DC is seeking a Store Assistant Manager to help oversee daily operations, drive sales, and maintain high standards of service, quality, and cleanliness. You will support the Manager on Duty, lead a front-line team, manage cash and POS transactions, and ensure accurate order fulfillment while delivering a great customer experience.

Join Team Washington, Inc. to contribute to a fast-paced, customer-focused environment with opportunities for growth and community

Qualifications

• Excellent written and verbal communication skills.
• Ability to pass background checks.
• Ability to multi-task in a fast-paced environment.
• Ability to lead a team on duty.
• Customer-focused with strong problem-solving.

Responsibilities

• Provides leadership support to the Manager on Duty.
• Maintains high standards of customer service during busy hours.
• Oversees cash management and POS operations.
• Communicates shift tasks and expectations clearly.
• Ensures food quality and sanitation.
• Assists with inventory and stock ordering.
• Resolves customer complaints promptly and professionally.

Skills

Leadership

Customer service

Communication

Multi-tasking

Cash handling

Tools

POS systems

Job description

Domino's Pizza in Washington, DC is seeking a Store Assistant Manager to help oversee daily operations, drive sales, and maintain high standards of service, quality, and cleanliness. You will support the Manager on Duty, lead a front-line team, manage cash and POS transactions, and ensure accurate order fulfillment while delivering a great customer experience.

Join Team Washington, Inc. to contribute to a fast-paced, customer-focused environment with opportunities for growth and community