Shift Leader: Fast-Paced Café Team Lead

Dunkin 350 East Main Street Donuts LLC; Milford (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Paid training

Medical insurance

Dental insurance

Vision insurance

Life insurance

Employee discounts

Hotel discounts

SNHU degree program

Career growth

Job summary

Northern Management Group, a Dunkin franchisee in Milford, MA, is hiring shift leaders to support the restaurant operations on a single shift. You will work closely with the management team to ensure smooth service, guest satisfaction, and adherence to brand standards.

We offer competitive hourly pay of $16.50–$18.00, paid training, vacation and sick time for full-time staff, medical/dental/vision coverage, and opportunities for advancement within the growing Dunkin network.

Qualifications

• Fast food/QSR experience preferred.
• Strong customer service skills.
• Excellent verbal and written communication.
• Motivated self-starter with positive energy.

Responsibilities

• Assist management with the operations of a single shift.
• Provide excellent customer service and resolve issues.
• Support training and onboarding of new staff.

Skills

Fast food experience

Customer service

Verbal communication

Written communication

Job description

Northern Management Group, a Dunkin franchisee in Milford, MA, is hiring shift leaders to support the restaurant operations on a single shift. You will work closely with the management team to ensure smooth service, guest satisfaction, and adherence to brand standards.

We offer competitive hourly pay of $16.50–$18.00, paid training, vacation and sick time for full-time staff, medical/dental/vision coverage, and opportunities for advancement within the growing Dunkin network.