Shift Leader - Fast-Paced Team Builder & Growth Path

Dunkin 1 Nicholas Road Donuts LLC; Framingham (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid Time off

Paid Training

Medical Insurance

Dental Insurance

SNHU degree program

Employee discounts

Hotel discounts

Career growth

Job summary

Northern Management Group, a franchisee of Dunkin’, is hiring Shift Leaders to join our growing management team in Massachusetts. You’ll support the daily shift operations, lead by example, and help deliver fast, friendly service to our customers.

We offer $16.50–$18.00 per hour, paid training, PTO, medical/dental insurance, SNHU degree program, and employee discounts. If you’re a motivated self-starter with solid customer service skills, this is a great step up.

Qualifications

• Previous Fast Food/Quick Service Restaurant experience.
• Strong verbal and written communication skills.
• Customer service oriented with a friendly demeanor.

Responsibilities

• Assist the management team in the operations of a single shift.
• Provide friendly and professional service to customers.
• Support training and onboarding of new staff during shifts.
• Help maintain a clean, organized, and efficient work area.
• Contribute to achieving store goals and customer satisfaction.

Skills

Customer service

Verbal communication

Written communication

Motivated self-starter

Job description

Northern Management Group, a franchisee of Dunkin’, is hiring Shift Leaders to join our growing management team in Massachusetts. You’ll support the daily shift operations, lead by example, and help deliver fast, friendly service to our customers.

We offer $16.50–$18.00 per hour, paid training, PTO, medical/dental insurance, SNHU degree program, and employee discounts. If you’re a motivated self-starter with solid customer service skills, this is a great step up.