Shift Leader - Fast-Growth QSR, Clear Career Path

Hamburg NY; Town of Hamburg (NY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Dental insurance

Medical insurance

Vision insurance

Weekly pay

Paid training

Flexible schedules

Career advancement opportunities

401k matching

Job summary

Jersey Mike's MC Branded in the Rochester/Buffalo area is hiring Shift Leaders to oversee daily operations and staff across shifts. Earn $18-$23 per hour, including tips, with a training program and flexible scheduling options.

The role offers a path to Assistant Manager and General Manager as the company expands stores in the region. We seek energetic, reliable leaders who value quality service and teamwork.

Qualifications

• Experience as a shift leader or supervisor preferred.
• Strong customer service orientation.
• QSR experience preferred but not required.

Responsibilities

• Provide direction and feedback to workers during shifts.
• Train and coach new employees.
• Inspect equipment and communicate the need for repairs or replacements to management.
• Check cash drawers and prepare bank deposits.
• Ensure health and safety standards are followed.
• Address customer and employee complaints.
• Resolve conflicts between workers.
• Foster and maintain a positive work environment.

Skills

Leadership

Customer service

Cash handling

Job description

Jersey Mike's MC Branded in the Rochester/Buffalo area is hiring Shift Leaders to oversee daily operations and staff across shifts. Earn $18-$23 per hour, including tips, with a training program and flexible scheduling options.

The role offers a path to Assistant Manager and General Manager as the company expands stores in the region. We seek energetic, reliable leaders who value quality service and teamwork.