Shift Leader - Fast-Casual Training & Team Growth

East Aurora NY; East Aurora (NY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Dental insurance

Medical insurance

Vision insurance

Weekly pay

Flexible schedules

Career advancement

401k matching

Competitive pay including tips

Job summary

Jersey Mike's MC Branded is seeking Shift Leaders to oversee operations and staff as stores open across Rochester and Buffalo. Join a fast-growing franchise with opportunities for advancement, a training program, and a focus on exceptional customer service.

New hires start as trainees through an expedited training system, and salary includes tips; flexible full/part-time schedules with day and night shifts are available. A strong leadership mindset and commitment to quality service are essential.

Qualifications

• Symbolize our Core Values - Give, Build Great Relationships, Have Fun, Have a Desire for Growth, Be reliable.
• Desire to impact others.
• QSR experience preferred but not required.

Responsibilities

• Provide direction and feedback to workers during shifts.
• Train and coach new employees.
• Inspect equipment and communicate the need for repairs or replacements to management.
• Check cash drawers and prepare bank deposits.
• Ensure health and safety standards are followed.
• Address customer and employee complaints.
• Resolve conflicts between workers.
• Foster and maintain a positive work environment.

Skills

Core Values Alignment

People skills

QSR experience (preferred)

Job description

Jersey Mike's MC Branded is seeking Shift Leaders to oversee operations and staff as stores open across Rochester and Buffalo. Join a fast-growing franchise with opportunities for advancement, a training program, and a focus on exceptional customer service.

New hires start as trainees through an expedited training system, and salary includes tips; flexible full/part-time schedules with day and night shifts are available. A strong leadership mindset and commitment to quality service are essential.