Shift Leader - Fast Food Ops & Team Development

Workstream; Irvington (NJ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

401(k) with company match

Medical, dental, vision Insurance

Paid time off

Job summary

Rackson, operator of BURGER KING restaurants in the U.S., seeks a Restaurant Shift Leader to manage all store activities during a shift, ensuring smooth operations, guest satisfaction, and adherence to brand standards. You'll supervise staff, handle cash, train teammates, and collaborate with the Management Team to execute the business plan.

This hands-on role requires leadership, reliability, and a strong customer focus.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent restaurant management experience.
• Previous fast food restaurant experience required.
• Strong leadership and communication skills.
• Ability to handle confidential information with discretion.
• Willingness to learn all areas of restaurant operations.

Responsibilities

• Oversees restaurant activities during shift to ensure smooth operations.
• Interacts with guests and resolves concerns promptly.
• Supervises staff, provides guidance and training as needed.
• Manages cash handling procedures and ensures accuracy.
• Maintains cleanliness and safety per brand standards.
• Plans and executes shift operations efficiently.

Skills

Leadership

Cash handling

Food safety

Team supervision

Guest service

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

POS systems

Job description

Rackson, operator of BURGER KING restaurants in the U.S., seeks a Restaurant Shift Leader to manage all store activities during a shift, ensuring smooth operations, guest satisfaction, and adherence to brand standards. You'll supervise staff, handle cash, train teammates, and collaborate with the Management Team to execute the business plan.

This hands-on role requires leadership, reliability, and a strong customer focus.