Shift Leader: Elevate Service & Team Momentum

sweetgreen; North Carolina; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Tips*

Competitive wages

Medical, dental, and vision options

Job summary

Sweetgreen in the United States is seeking a Shift Leader to guide the team, uphold our mission of real food, and ensure smooth daily operations. You will lead with energy, coach teammates, and maintain hospitality, food quality, and safety during every shift.

This role offers a clear path to General Manager within two years for top performers, with competitive wages and opportunities for growth within a fast-paced, team‑driven environment.

Qualifications

• 1 year of experience in a Shift Leader or Supervisor role
• Experience in fast-paced environments such as restaurant, retail, or hospitality
• Ability to coordinate multiple tasks while maintaining operational standards
• Must be able to work at least 30 hours per week
• Authorized to work in the United States

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard
• Keep service running smoothly by managing pace, priorities, and execution across the floor
• Jump in on any station as needed, modeling strong performance and teamwork in real time
• Coach and support team members to elevate service, food quality, and operational standards
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments

Skills

Leadership experience

Hospitality focus

Organizational skills

Communication

Job description

Sweetgreen in the United States is seeking a Shift Leader to guide the team, uphold our mission of real food, and ensure smooth daily operations. You will lead with energy, coach teammates, and maintain hospitality, food quality, and safety during every shift.

This role offers a clear path to General Manager within two years for top performers, with competitive wages and opportunities for growth within a fast-paced, team‑driven environment.