Shift Leader: Elevate Service & Grow into Management

Fountain; Cary (NC); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Tips

Competitive wages

Medical, dental, and vision options

Paid vacation

Free meal every shift

401(k)

Team Member Merch Shop

Parental leave

Job summary

Sweetgreen in Cary, NC is hiring a Shift Leader to guide the team, support daily restaurant operations, and bring our mission to life—building healthier communities by connecting people to real food.

You will lead with energy, coach teammates, and ensure guest satisfaction while upholding food safety, quality, and a smooth service flow. Top performers have a clear path to General Manager within two years.

Qualifications

• Have leadership or supervisory experience in restaurants, retail, or hospitality
• Care deeply about hospitality, food quality, and operational excellence
• Enjoy motivating others and building a positive team culture
• Stay organized, level-headed, and solutions-focused under pressure
• Want to grow into restaurant management and long-term leadership roles
• Take pride in being accountable, dependable, and detail-oriented

Responsibilities

• Lead shifts with a hospitality-first mindset, welcoming guests and ensuring they feel cared for
• Keep service running smoothly by managing pace, priorities, and execution across the floor
• Jump in on any station as needed, modeling strong performance and teamwork
• Coach and support team members to elevate service, food quality, and standards
• Uphold food safety, cleanliness, and organization throughout every shift
• Communicate clearly, solve problems quickly, and stay calm under pressure

Skills

Leadership experience

Team coordination

Communication skills

Shift Leader/Supervisor experience

Fast-paced environment experience

Job description

Sweetgreen in Cary, NC is hiring a Shift Leader to guide the team, support daily restaurant operations, and bring our mission to life—building healthier communities by connecting people to real food.

You will lead with energy, coach teammates, and ensure guest satisfaction while upholding food safety, quality, and a smooth service flow. Top performers have a clear path to General Manager within two years.