Shift Leader: Elevate Service & Profit Every Shift

Papa Johns; Gladstone (MO); On-site; USD 16,531 - 22,041; Full time

Job summary

Papa John's in Gladstone, Missouri is seeking a Shift Leader to oversee shift operations, ensure high quality products and exceptional customer service, and support restaurant profitability. You will help manage station duties, staffing, inventory, and compliance with policies while exemplifying our core values and leadership standards.

Evening and weekend availability is required, with long hours common. Qualified candidates have a high school diploma or GED and prior shift-lead experience;

Qualifications

• High School diploma or GED preferred.
• Serv‑Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Must be 18 years of age or older.
• Must be able to work long hours (nights, weekends, emergencies).

Responsibilities

• Adheres to guidelines for each station including dough management and portioning; performs assigned duties.
• Contributes to achieving product goals and maintains customer service quality.
• Exhibits core values and maintains a positive, adaptable attitude.
• Ensures adequate shift coverage and investigates/solves issues.
• Manages inventory and cash handling per company guidelines.

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma or GED

Job description

Papa John's in Gladstone, Missouri is seeking a Shift Leader to oversee shift operations, ensure high quality products and exceptional customer service, and support restaurant profitability. You will help manage station duties, staffing, inventory, and compliance with policies while exemplifying our core values and leadership standards.

Evening and weekend availability is required, with long hours common. Qualified candidates have a high school diploma or GED and prior shift-lead experience;