Shift Leader: Elevate Service, Lead & Inspire Teams

Arby's; Whiteville (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A popular fast-food chain is seeking a Shift Leader in Whiteville, NC. You will be responsible for managing shift operations, ensuring exceptional guest service, and training team members effectively. The ideal candidate should have at least 6 months of supervisory experience in the restaurant or retail sectors. This role demands leadership skills and a commitment to maintaining high operational standards. Join us to foster a positive work culture and drive sales growth.

Responsibilities

• Execute systems daily to ensure a well-run shift and a clean restaurant.
• Assist in the training of team members using appropriate systems.
• Ensure guest satisfaction and resolve complaints effectively.
• Operate shifts according to established performance and profit standards.
• Maintain safety and security standards for all employees and guests.
• Supervise team members to perform at their best.

Skills

Guest service

Team supervision

Problem resolution

Training skills

Education

Minimum 6 months experience in restaurant or retail

Job description

A popular fast-food chain is seeking a Shift Leader in Whiteville, NC. You will be responsible for managing shift operations, ensuring exceptional guest service, and training team members effectively. The ideal candidate should have at least 6 months of supervisory experience in the restaurant or retail sectors. This role demands leadership skills and a commitment to maintaining high operational standards. Join us to foster a positive work culture and drive sales growth.