Shift Leader: Elevate Guest Experience & Team Performance

Campbell Oil Company; Elizabethtown (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant chain is seeking a Shift Leader in Elizabethtown, NC. This role involves managing shifts, ensuring exceptional guest service, and helping to achieve sales and profit goals. Responsibilities include supervising team members, resolving complaints, and supporting marketing strategies. The ideal candidate should have at least 6 months of supervisory experience in the restaurant or retail industries. Join us to create a positive atmosphere that encourages team engagement and guest satisfaction.

Responsibilities

• Ensure a well-run shift and a clean organized restaurant.
• Assist in training team members for high-quality service.
• Resolve customer complaints and maintain service standards.
• Operate shifts per established performance and profit standards.
• Ensure safety and security for all employees and guests.
• Maintain knowledge and training of restaurant equipment.
• Supervise team members to maximize their performance.
• Keep accurate records to plan for increased sales.
• Create a positive and enthusiastic work culture.
• Support marketing strategies to build guest loyalty.

Education

Minimum 6 months experience in the restaurant or retail industries

Job description

A leading restaurant chain is seeking a Shift Leader in Elizabethtown, NC. This role involves managing shifts, ensuring exceptional guest service, and helping to achieve sales and profit goals. Responsibilities include supervising team members, resolving complaints, and supporting marketing strategies. The ideal candidate should have at least 6 months of supervisory experience in the restaurant or retail industries. Join us to create a positive atmosphere that encourages team engagement and guest satisfaction.