Shift Leader: Drive Guest Experience & Restaurant Ops

Arby's, Inc.; Swelton Heights (NC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus Program

Full Time & Part Time Shifts

Health Insurance

Health Savings Account

PTO

Employee Rewards & Recognition Program

Job summary

A leading fast food franchisee is seeking a Shift Manager in Swelton Heights, North Carolina. The candidate will oversee restaurant operations, ensure guest satisfaction, and manage team performance. Key responsibilities include training staff, maintaining restaurant controls, and achieving operational goals. Ideal candidates should have leadership qualities and experience in restaurant management. Benefits include health insurance, paid time off, and a bonus program.

Qualifications

• Must have a reliable vehicle and valid driver’s license.
• Must be ServSafe certified or capable of obtaining certification.
• Ability to stand for 8-10 hours.
• Ability to lift up to 50lbs.

Responsibilities

• Ensure team members provide outstanding service to satisfy guests.
• Assist management with training and coaching team members.
• Implements restaurant controls, especially cash and inventory.
• Sets and meets restaurant goals for service and operations.

Skills

Coaching and Developing others

Leadership

Emotional Resilience and Patience

P&L Management

Operations Management

Managing Food Cost & Labor Cost

Job description

A leading fast food franchisee is seeking a Shift Manager in Swelton Heights, North Carolina. The candidate will oversee restaurant operations, ensure guest satisfaction, and manage team performance. Key responsibilities include training staff, maintaining restaurant controls, and achieving operational goals. Ideal candidates should have leadership qualities and experience in restaurant management. Benefits include health insurance, paid time off, and a bonus program.