Shift Leader: Elevate Guest Service & Team Performance

Sonic | Texas; Yoakum (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Amazing team

Career progression

Job summary

Sonic | Texas is seeking a Shift Leader to oversee daily shift operations, guest experience, and sales performance in our store. You will lead the team, execute brand standards, and ensure policies are followed on a fast-paced shift.

You will train team members, manage line duties, promote in-store promotions, and uphold food safety and cash control procedures while driving guest satisfaction.

Qualifications

• Experience leading hospitality teams on fast-paced shifts.
• Strong guest service skills and communication.
• Ability to train and supervise staff and ensure policy adherence.

Responsibilities

• Lead team members on shifts, assign tasks, provide feedback and training.
• Oversee opening/closing duties and cash handling procedures.
• Ensure security procedures and safety standards are followed.

Skills

Leadership

Guest service

Team training

Cash handling

Tools

POS system

Job description

Sonic | Texas is seeking a Shift Leader to oversee daily shift operations, guest experience, and sales performance in our store. You will lead the team, execute brand standards, and ensure policies are followed on a fast-paced shift.

You will train team members, manage line duties, promote in-store promotions, and uphold food safety and cash control procedures while driving guest satisfaction.