Shift Leader — Drive Service Excellence & Team Growth

shakeshack; Old Bridge Township (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical, Dental, Vision Insurance

401(k) plan with Company Match

Paid Time Off

Paid Parental Leave

Commuter Benefits

Shake Shack Meal Discounts

Career development opportunities

Employee Resource Groups

Charitable opportunities to give back

Employer Assistance Program

Job summary

Shake Shack in New Jersey is hiring a Restaurant Shift Leader to help manage service flow, supervise a team of hourly Team Members, and support operational tasks on shift. The role emphasizes safety, cleanliness, quality and speed, with opportunities for mentorship and career growth within our growing hospitality brand.

As a Shift Leader, you''ll interview applicants, contribute to employee relations, and participate in ongoing training.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Skills

Restaurant leadership

Effective communication

Problem solving

Education

Food Safety Certification

Job description

Shake Shack in New Jersey is hiring a Restaurant Shift Leader to help manage service flow, supervise a team of hourly Team Members, and support operational tasks on shift. The role emphasizes safety, cleanliness, quality and speed, with opportunities for mentorship and career growth within our growing hospitality brand.

As a Shift Leader, you''ll interview applicants, contribute to employee relations, and participate in ongoing training.