Shift Leader: Drive Service Excellence & Team Growth

Shake Shack

Newington (CT)

On-site

USD 29,000 - 34,000

Full time

5 days ago

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Benefits offered by this job

Weekly Pay

Performance bonuses

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Short-Term Disability

401(k) with Company Match

Paid Time Off

Paid Parental Leave

Employee Resource Groups

Job summary

Shake Shack is seeking a shift supervisor to help manage food service operations, ensuring top levels of safety, cleanliness, quality, and speed. You will lead an hourly team, support purchasing and inventory, and participate in interviewing potential team members.

This role emphasizes strong problem solving and clear communication to maintain excellent guest experiences. Join Shake Shack in a fast-paced, inclusive environment that values growth, mentorship, and community impact across our

Qualifications

At least 1 year of restaurant leadership experience supervising a team.
Food Safety Certification according to local jurisdiction.
Strong problem solving skills.
Effective communication skills, both written and verbal.

Responsibilities

Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
Help build and lead high performing team of hourly Team Members.
May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
Participates in applicant interviews and assists with employee relations.