Shift Leader: Drive Quality, Service & Team Growth

Papa John's International , Inc.; Leavenworth (KS); On-site; USD 28,000 - 35,000; Full time

Job summary

A major pizza restaurant chain located in Leavenworth, Kansas, is seeking a Shift Leader to supervise shifts and ensure high-quality products and exceptional customer service. This role involves managing operations, adhering to safety and quality guidelines, and ensuring compliance with laws and company policies. Candidates should have a high school diploma or GED, possess strong communication skills, and be able to work flexible hours including nights and weekends.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Must be 18 years of age or older.
• Ability to perform duties of all positions in the restaurant.

Responsibilities

• Supervises shifts and ensures compliance with restaurant operations.
• Manages product quality and customer service responsibilities.
• Provides immediate feedback for performance issues.
• Contributes to profit goals using the FOCUS System.
• Ensures adequate shift coverage for the restaurant.

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Job description

A major pizza restaurant chain located in Leavenworth, Kansas, is seeking a Shift Leader to supervise shifts and ensure high-quality products and exceptional customer service. This role involves managing operations, adhering to safety and quality guidelines, and ensuring compliance with laws and company policies. Candidates should have a high school diploma or GED, possess strong communication skills, and be able to work flexible hours including nights and weekends.