Shift Leader: Drive Guest Experience & Team Growth

McDonald's Restaurants Limited; Green Cove Springs (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid Vacation

Flexible Schedules

Competitive Pay

Mgr./Crew Recognition Bonus Program

Job summary

McDonald’s in Florida is seeking a Shift Manager to lead shifts, ensure fast, accurate service and maintain high standards of quality, safety and cleanliness. You will supervise crew and other managers, plan shifts, monitor performance, and work toward targets while delivering exceptional customer experiences in a fast-paced environment.

Applicants should be 18+, have leadership experience, and enjoy coaching others.

Qualifications

• Leadership experience leading shifts and teams in a fast-paced environment.
• Strong focus on quality, service and cleanliness standards.
• Proven ability to train and coach crew members.

Responsibilities

• Lead shifts weekly to ensure fast, accurate, friendly service.
• Provide direction to crew and other managers during a shift.
• Plan for each shift and monitor performance to meet standards.
• Monitor safety, security, and profitability during shifts.
• Communicate with next Shift Manager to ensure a smooth handover.
• Help departments meet their goals and targets.
• Support scheduling and training activities.
• Maintain high levels of food safety and quality.
• Respond to issues and coaching opportunities promptly.

Skills

Food Safety

Leadership

Customer Service

Team Management

Scheduling

Inventory Management

Communication

Job description

McDonald’s in Florida is seeking a Shift Manager to lead shifts, ensure fast, accurate service and maintain high standards of quality, safety and cleanliness. You will supervise crew and other managers, plan shifts, monitor performance, and work toward targets while delivering exceptional customer experiences in a fast-paced environment.

Applicants should be 18+, have leadership experience, and enjoy coaching others.