Shift Leader / Delivery Driver - Medical Center

Tiff's Treats Cookie Delivery; Chicago (IL); On-site; Full time

Job summary

An established industry player is seeking enthusiastic Shift Leaders who are passionate about customer service and teamwork. This role offers a fast-track path to management while providing a fun and engaging work environment. As a Shift Leader, you will oversee a small team, ensuring smooth operations between the kitchen and delivery drivers. With opportunities for career advancement and generous benefits, this is a fantastic chance to grow within a thriving company that values its employees and their contributions. If you're ready to take on a leadership role in a dynamic setting, this position is perfect for you.

Benefits

Paid Training

Paid Time Off

Medical and Dental Insurance

401k Program with Matching Contributions

Employee Assistance Program

Career Advancement Opportunities

Qualifications

• At least 6 months of leadership experience required.
• Must have a clean driving record and valid driver's license.

Responsibilities

• Supervise and train a team of 3-6 employees.
• Route deliveries efficiently and maintain service quality.
• Assist in customer service, order taking, and inventory checks.

Skills

Leadership

Customer Service

Problem-Solving

Time Management

Education

High School Diploma

Tools

Point of Sale (POS) System

Job description

Position: Shift Leader / Delivery Driver - Medical Center

Location: Medical Center

1333 Old Spanish Trail

Houston, TX

Job Id: 8568

# of Openings: 3

Looking for a position where you can “learn the ropes” from super passionate people? Interested in having a FAST-TRACK path to management? Want to work in an exciting environment where you can HAVE FUN with those around you?

JOIN TIFF’S TREATS - this could be SWEET for you!

Tiff’s Treats started in Austin, TX in 1999 by two college sweethearts, which has grown to 80+ locations across Texas, Georgia, North Carolina, Oklahoma, Colorado, and Tennessee with more to come this year. We are looking for happy, hard-working people who are quick on their feet, passionate, and LOVE customer service to have fun delivering treats to our customers!

We are seeking SHIFT LEADERS at our Medical Center location; Saturday and Sunday availability is required for all Shift Leaders.

• Shift Leaders start at $18 /hr
• PAID TRAINING!!
• PAID TIME OFF for hourly employees
• Generous contribution toward the cost of medical and dental insurance for eligible employees and dependents
• All team members become eligible to participate in our 401k program after 6 months with Tiff's Treats matching contributions
• Employee Assistance Program
• CAREER ADVANCEMENTS! (Some of our original team members from 1999 are CURRENT executives!)

RESPONSIBILITIES:

• Understand and execute all duties between Kitchen Team Members and Delivery Drivers
• Ability to assign, oversee, train, and evaluate work of staff of approx. 3 - 6 employees
• Assists in the supervision of the preparation, sales, inventory, and service of our sweet products
• Assists in greeting customers, taking orders, using the register, packaging orders, and checking for completeness/correctness
• Routes deliveries to maximize delivery business and speed
• Completes opening/closing procedures, daily paperwork, and inventory checks
• Maintains a positive, can-do attitude with the team
• Must have exceptional problem-solving skills, work ethic, and ability to handle stress as a positive example
• Must be punctual and demonstrate outstanding attendance

REQUIREMENTS:

• At least 6 months of leadership and/or management experience
• Delivery Driver and Kitchen shifts are required throughout the week. Rate of pay changes when working a Driver or Kitchen Team Member shift. (Drivers earn $10/hr + delivery fees + tips. Kitchen Team Members earn $15/hr)
• Must have a clean driving record & a valid driver’s license
• Must have current car insurance with the driver’s name listed as an authorized driver
• Must have own personal vehicle available for delivering orders when the Tiff’s Treats vehicles are occupied; drivers will be compensated accordingly for taking their own vehicle (Please note: at this time we do not allow our drivers to use motorcycles, scooters, or bicycles for deliveries)
• Must be able to safely operate a motor vehicle while following and obeying all traffic laws; while keeping vehicles clean and organized
• Must be able to stoop, lift, carry, push, pull, bend, twist, kneel, reach and move items up to 50 lbs
• Comfortable with constant standing and/or walking, often in and out of extreme heat, cold, rain, etc.
• Ability to have repetitive motion of wrists/arms, as well as stand, squat, bend, twist, reach, walk, or lean for the entire shift and maneuver quickly in a small space with hot ovens
• Ability to take visual and audible cues, and willing to follow written & verbal instructions in a loud & busy kitchen environment