Shift Leader - Grow Teams & Deliver Top Service

popeyes; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Popeyes in Phoenix, AZ is seeking a Shift Manager to lead daily restaurant operations, coach team members, and ensure top-quality guest experiences. You’ll oversee service, food quality, safety, and drive performance during your shift.

The role requires 2+ years in fast-paced environments, strong leadership, and the ability to work flexible hours including nights and weekends. This is a hands-on leadership position focused on teamwork, efficiency, and guest satisfaction.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in a fast-paced restaurant or retail environment
• Strong leadership, communication, and problem-solving skills
• Ability to work flexible hours, including nights, weekends, and holidays
• Comfortable with cash handling, inventory tracking, and team supervision

Responsibilities

• Lead and supervise daily restaurant operations during your shift
• Motivate, train, and develop team members to perform at their best
• Ensure an exceptional guest experience through great service and food quality
• Maintain a clean, organized, and safe restaurant environment
• Handle cash management, deposits, and inventory control accurately
• Assist in scheduling and shift planning to ensure proper coverage
• Communicate effectively with the team and management to meet goals
• Jump in to help wherever needed to keep the team running strong

Skills

Leadership

Communication

Problem-solving

Cash handling

Education

High school diploma or equivalent

Job description

Popeyes in Phoenix, AZ is seeking a Shift Manager to lead daily restaurant operations, coach team members, and ensure top-quality guest experiences. You’ll oversee service, food quality, safety, and drive performance during your shift.

The role requires 2+ years in fast-paced environments, strong leadership, and the ability to work flexible hours including nights and weekends. This is a hands-on leadership position focused on teamwork, efficiency, and guest satisfaction.