Shift Leader: Customer Service & Training Champion

Arby's, Inc.; Shively Corners (OH); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Competitive starting wage

Opportunities for growth and promotion

One free meal per shift

Health insurance

401K

Vacation time

Flexible hours

Overtime pay

Textbook reimbursement

Fun work environment

Job summary

Arby’s, Inc. is seeking a Crew Leader to oversee day-to-day restaurant operations and support the General Manager and Assistant Manager. You will help ensure smooth shift execution and assist team members with performance and training initiatives.

In this role you will deliver exceptional customer service, contribute to inventory and cash handling tasks, and participate in cost controls while fostering a fun, fast-paced work environment. Training is emphasized to expand horizons within the team.

Qualifications

• Minimum 1+ year in foodservice.
• Serve Safe Certification is a plus; training may be provided to get certified.
• Excellent communication and ability to manage multiple tasks.

Responsibilities

• Assist General Manager and Assistant Manager to ensure smooth shift operations.
• Help team members through performance and training initiatives.
• Provide exceptional customer service to keep customers coming back.

Skills

Strong communication

Multitasking

Customer service

Tools

Serve Safe Certification

Job description

Arby’s, Inc. is seeking a Crew Leader to oversee day-to-day restaurant operations and support the General Manager and Assistant Manager. You will help ensure smooth shift execution and assist team members with performance and training initiatives.

In this role you will deliver exceptional customer service, contribute to inventory and cash handling tasks, and participate in cost controls while fostering a fun, fast-paced work environment. Training is emphasized to expand horizons within the team.