Shift Leader: Customer Service & Team Coach

Dev; Mount Laurel Township (NJ); On-site; USD 27,552 - 30,996; Full time

Benefits offered by this job

Paid time off (PTO)

Higher premium pay for working on Sundays or holidays

Health care benefits

Retirement plan with profit-sharing and 401(k) match

Generous scholarship program

Employee wellness programs

Job summary

A leading food retailer in Mount Laurel Township is seeking entry-level leaders for customer service management. Responsibilities include overseeing store operations, managing a customer service team, and ensuring efficient checkout processes. The ideal candidate will have customer service experience, computer skills, and the ability to multi-task in a fast-paced environment. This role promises not only competitive pay but also comprehensive benefits and a supportive company culture.

Qualifications

• 1 or more years of work experience, preferably in customer service, or a college degree.
• Proven ability to multi-task and handle interruptions in a fast-paced environment.
• Experience leading a team is preferred.

Responsibilities

• Manage store operations as key leader and liaison among teams.
• Monitor customer traffic and manage checkout operations.
• Provide training and feedback to customer service employees.
• Act as a champion for company values and standards.
• Participate in special projects to enhance company culture.

Skills

Customer service experience

Computer skills

Multi-tasking

Education

High school diploma or equivalent

Job description

A leading food retailer in Mount Laurel Township is seeking entry-level leaders for customer service management. Responsibilities include overseeing store operations, managing a customer service team, and ensuring efficient checkout processes. The ideal candidate will have customer service experience, computer skills, and the ability to multi-task in a fast-paced environment. This role promises not only competitive pay but also comprehensive benefits and a supportive company culture.