Shift Leader: Customer Experience & Shop Ops

WKS Restaurant Group; Bakersfield (CA); On-site; USD 27,552 - 35,817; Full time

Job summary

A leading restaurant chain is seeking a Shift Supervisor to oversee daily operations and manage staff effectively. You will ensure efficient customer service while maintaining store standards, training team members, and handling customer inquiries. The ideal candidate must have strong leadership skills, be at least 18 years old, and preferably hold a high school diploma. This position comes with comprehensive responsibilities that require a proactive and organized individual.

Qualifications

• Must be 18 years of age or older.
• Strong leadership, organizational, and communication skills.
• Experience working with people and history of dependability.

Responsibilities

• Overseeing the proper performance of all store activities.
• Training employees and ensuring they work efficiently.
• Ensure production and customer service standards are met.

Skills

Leadership skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Job description

A leading restaurant chain is seeking a Shift Supervisor to oversee daily operations and manage staff effectively. You will ensure efficient customer service while maintaining store standards, training team members, and handling customer inquiries. The ideal candidate must have strong leadership skills, be at least 18 years old, and preferably hold a high school diploma. This position comes with comprehensive responsibilities that require a proactive and organized individual.