Shift Leader & Customer Experience Champion

Jimmy John's; Kirkwood (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Randy James Inc., a Jimmy John’s franchisee in Missouri, is seeking a Shift Manager to oversee daily shift operations, sales performance, and brand execution in the absence of senior management.

The role involves leading a team of 1–8, ensuring top-notch customer service, maintaining food safety standards, and upholding Jimmy John’s policies across all stations. Competitive pay and growth opportunities are offered.

Responsibilities

• Lead and manage shifts while acting as manager in charge of the store.
• Deploy team members as required to meet business demands and make necessary staffing decisions.
• Communicate clearly, concisely and accurately in order to ensure effective shift operations.
• Work the line. Perform all tasks related to Jimmy John’s operational standards.
• Be able to effectively work and act as a role model at each station in the store.
• Ensure exceptional customer service is delivered on every shift.
• Follow all food safety, cash handling and operations procedures and policies.
• Ensure proper financial accountability during each shift.
• Delegation. Clearly and comfortably delegates both routine and important tasks and decisions.
• Create an environment in which Team Members are motivated to do their best.

Job description

Randy James Inc., a Jimmy John’s franchisee in Missouri, is seeking a Shift Manager to oversee daily shift operations, sales performance, and brand execution in the absence of senior management.

The role involves leading a team of 1–8, ensuring top-notch customer service, maintaining food safety standards, and upholding Jimmy John’s policies across all stations. Competitive pay and growth opportunities are offered.