Shift Lead - Service, Ops & Team Leadership

Jimmy John's; Festus (MO); On-site; USD 19,000 - 28,000; Full time

Job summary

Randy James Inc., a Jimmy John’s franchisee in Missouri, seeks a Shift Manager to oversee daily shift operations in a fast-paced sandwich shop. You’ll lead 1–8 team members, ensuring service excellence, food safety, and adherence to company policies.

As the acting manager on shift, you will deploy staff, supervise cash handling and financial accountability, and model strong customer service. Join a growing brand committed to people and quality sandwiches.

Qualifications

• Experience leading shifts in a fast-paced food service environment.
• Strong communication and staff coordination abilities.
• Commitment to customer service excellence.
• Understanding of food safety, cash handling, and store policies.

Responsibilities

• Lead and manage shifts while acting as manager in charge of the store.
• Deploy team members as required to meet business demands and staffing needs.
• Communicate clearly and concisely to ensure effective shift operations.
• Ensure exceptional customer service is delivered on every shift.
• Follow all food safety, cash handling and operations procedures and policies.
• Ensure proper financial accountability during each shift.
• Delegate routine and important tasks and decisions.
• Create an environment where Team Members are motivated to do their best.

Skills

Staff leadership

Communication

Customer service

Food safety

Cash handling

Delegation

Team motivation

Job description

Randy James Inc., a Jimmy John’s franchisee in Missouri, seeks a Shift Manager to oversee daily shift operations in a fast-paced sandwich shop. You’ll lead 1–8 team members, ensuring service excellence, food safety, and adherence to company policies.

As the acting manager on shift, you will deploy staff, supervise cash handling and financial accountability, and model strong customer service. Join a growing brand committed to people and quality sandwiches.