Shift Leader: Craft Coffee, Community & Growth

Starbucks Corp.; Baltimore (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Tuition coverage

Paid vacation

Sick leave

Employee stock program

Disability insurance

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach teammates, help prepare beverages and food to specifications, and uphold store safety and standards.

The role requires flexible availability across mornings, evenings, weekends, and holidays, plus the ability to manage tasks and customer needs efficiently in a fast-paced environment.

Qualifications

• Attendance and punctuality required.
• Flexible hours including mornings, evenings, weekends, nights, holidays.
• Meet store policies: quality beverages/food, cash handling, safety.
• 6 months customer-facing experience.
• 6 months delegation/coordination of others.

Responsibilities

• Lead shift with craft and heart to make the store welcoming.
• Coach and develop team to meet standards.
• Ensure quality beverages and food per recipes.
• Maintain store safety and security.
• Provide excellent customer service and handle peak times.

Skills

Leadership

Customer service

Communication

Team building

Problem solving

Attention to detail

Tools

POS system

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach teammates, help prepare beverages and food to specifications, and uphold store safety and standards.

The role requires flexible availability across mornings, evenings, weekends, and holidays, plus the ability to manage tasks and customer needs efficiently in a fast-paced environment.