Shift Leader: Craft Coffee & Community

Starbucks Corp.; Norfolk (VA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation accrual

Job summary

Starbucks Coffee Company is hiring a Shift Supervisor to lead daily store operations in our Norfolk location. You will coach baristas, ensure quality beverages and food, manage cash handling, and maintain store safety and customer service standards.

You’ll develop leadership skills through hands-on experience, with industry-leading benefits and growth opportunities in a welcoming, community-focused environment.

Qualifications

• Regular attendance and punctuality, with or without accommodation.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Adhere to store operating policies: quality beverages/food, cash handling, safety, with or without accommodation.
• Six (6) months of customer-facing experience.
• At least six (6) months of experience delegating tasks to other employees.

Responsibilities

• Lead daily shift operations in the store with craft and heart.
• Prepare and coach beverage and food preparation to standard recipes or customer customization.
• Delegate tasks and coordinate two or more employees during shifts.
• Maintain a welcoming environment and ensure customer service excellence.

Skills

Direct team

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is hiring a Shift Supervisor to lead daily store operations in our Norfolk location. You will coach baristas, ensure quality beverages and food, manage cash handling, and maintain store safety and customer service standards.

You’ll develop leadership skills through hands-on experience, with industry-leading benefits and growth opportunities in a welcoming, community-focused environment.