Shift Leader: Coach Teams, Paid Training & Guest Service

McDonald’s; Amherst (VA); On-site; USD 2,307,000 - 2,549,000; Full time

Benefits offered by this job

Archways to Opportunity education

Medical, dental, and vision coverage

MCD Perks employee discount program

Free uniform shirts and PPE

Free shift meal

Paid vacation

Franchisee-owned restaurant

Job summary

McDonald’s in Amherst, VA is seeking a Shift Manager to lead a fast-paced team and ensure high standards of hospitality and food safety. You will coach crew, manage shift operations, and deliver top-notch guest experiences on mid, closing, and weekend shifts.

We provide paid training, growth opportunities, and a supportive environment within a franchisee-owned restaurant. Eligibility to work 18+ and a commitment to safety and quality are required.

Qualifications

• Prior leadership experience in restaurant, retail, or hospitality preferred.
• Strong communication, coaching mindset, and a team-first attitude.
• Reliability in a fast-paced environment; calm under pressure.

Responsibilities

• Own the shift: Plan, position, and set targets to deliver results.
• Lead the team: Coach, train, and model correct procedures and hospitality.
• Protect food safety & quality: Enforce standards and verify routines.
• Deliver great guest experiences: Fast, accurate, friendly service—every order.
• Run a safe, clean restaurant: Verify cleanliness, maintenance, and security checks.
• Communicate & hand off: Brief the next Shift Manager for smooth transitions.
• Hit the numbers: Help your department and shift meet goals for service, quality, and profitability.

Skills

Leadership

Coaching

Communication

Reliability

Job description

McDonald’s in Amherst, VA is seeking a Shift Manager to lead a fast-paced team and ensure high standards of hospitality and food safety. You will coach crew, manage shift operations, and deliver top-notch guest experiences on mid, closing, and weekend shifts.

We provide paid training, growth opportunities, and a supportive environment within a franchisee-owned restaurant. Eligibility to work 18+ and a commitment to safety and quality are required.