Shift Leader: Coach Crew, Elevate Guest Experience

The Hari Group; Darien (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant chain based in Darien is seeking a Shift Leader to coach Crew Members on operational standards and deliver exceptional guest experiences. This entry-level, full-time position involves supporting team communication, driving sales, and maintaining a safe work environment. The ideal candidate will have restaurant or retail experience, basic math and writing skills, and must be at least 18 years old. A high school diploma or equivalent is preferred.

Qualifications

• At least 18 years of age (where applicable).
• Fluent in English.
• Basic computer skills.

Responsibilities

• Support a respectful team environment and communicate shift priorities.
• Maintain a guest-first culture and resolve guest issues.
• Follow safety, food safety, and sanitation guidelines.
• Drive sales goals and manage cash over/short.

Skills

Fluent in English

Restaurant experience

Retail experience

Supervisory experience

Math skills

Writing skills

Basic computer skills

Education

High School diploma or equivalent

Job description

A leading restaurant chain based in Darien is seeking a Shift Leader to coach Crew Members on operational standards and deliver exceptional guest experiences. This entry-level, full-time position involves supporting team communication, driving sales, and maintaining a safe work environment. The ideal candidate will have restaurant or retail experience, basic math and writing skills, and must be at least 18 years old. A high school diploma or equivalent is preferred.